HSA/FSA

At Luannie, we stand behind every product we label as HSA/FSA eligible. If your HSA/FSA provider denies a purchase or claim solely because the product is not considered eligible, we’ll make it right guaranteed.

If this happens, simply email us at support@luannie.com with the following details:

• Your order number
  

• The SKU number or product name
  

• The name of your HSA/FSA provider

Our team will review your case and provide supporting documentation to verify product eligibility. If your HSA/FSA provider still denies the claim based on eligibility, we’ll issue a full refund (proof of denial required).

Please note:
This guarantee applies only to purchases made directly on Luannie.com. It does not cover any products purchased through third-party sellers or marketplaces. Some HSA/FSA plans may restrict specific product types or require a prescription for certain items. It is your responsibility to understand the guidelines of your individual HSA/FSA plan.