Shipping policy

Last updated: February 22, 2026

Thank you for shopping at luannie.com! We're excited to get your order to you as quickly as possible. Please review our shipping policy below.

Shipping Rates & Delivery Times

We offer free standard shipping on all orders. No minimum purchase required.

Delivery times are estimated from the date your order is shipped, not the date it is placed. Business days are Monday through Friday, excluding public holidays.

Order Processing

Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly through the carrier's website.

Shipping Destinations

We currently ship within the United States. For international shipping inquiries, please contact us at support@luannie.com.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues, weather, high order volume, or other circumstances beyond our control. We appreciate your patience and will keep you informed if any delays affect your order.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@luannie.com and we'll work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our shipping policy, feel free to reach out:

Email: support@luannie.com Website: luannie.com